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About us


At Positive Response Communications we think differently from most safety or monitoring companies. We specialise in solutions – not simply in hardware or monitoring. We really do offer a flexible and personal service, as we’ve got the knowledge and the expertise to adapt and re-design many of our systems to address whatever challenges our clients offer us!

A personal touch
We’re an innovative company with traditional values. We use the latest technology to monitor the safety of people and property in a variety of situations, 24 hours a day.

Our human side is just as important as the technology, and everyone who works with us has outstanding communication skills and kindness and sensitivity in their approach.

Positive Response, Campbell House, DumfriesOur history
Based in the historically important Campbell House on the beautiful Crichton Campus in Dumfries, the largest town in southern Scotland, we provide services across mainland UK and Northern Ireland. Our clients range from retail multiples and local authorities to independent businesses and individuals. Established in 1997, we provide a one-stop-shop for remote safety monitoring. From research and product development, to hardware supply and installation, product training and ongoing servicing and monitoring.

Your one-stop-shop
Making sure our clients and product users receive a consistently outstanding service is very important to us. That’s why we don’t outsource any aspect of our service. So you’ll always receive the consistent, excellent service that Positive Response Communications has become known for.

Care Phone Order/Enquiry Form

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